Legal
Privacy Policy
Last updated: June 27, 2026
Small Biz AI Lab helps local service businesses understand and improve their lead follow-up. This Privacy Policy explains what information we collect through smallbizailab.com, how we use it, and how to contact us with privacy questions.
Information We Collect
When you submit the checklist or follow-up audit form, we may collect the information you choose to provide, including:
- Business name, business type, website, email address, and optional phone number
- Details about where your leads come from and what follow-up problem you want help with
- Basic technical details connected to the form submission, such as submission time, IP address, and country, where provided by our hosting provider
How We Use Information
We use the information you submit to:
- Send the requested checklist and related follow-up email
- Review your lead follow-up flow and respond with practical recommendations
- Detect spam, abuse, or technical problems with the site
- Improve Small Biz AI Lab services, content, and workflows
Email And Communications
If you submit a form, we may email you about your checklist request, follow-up audit, or related Small Biz AI Lab services. You can ask us to stop contacting you at any time by replying to one of those emails or using the contact form on the home page.
How Information Is Shared
We do not sell personal information. We may share information with service providers that help operate the website, send email, host files, secure the site, or process form submissions. We may also disclose information if required by law or needed to protect the site, our business, or others.
AI-Assisted Review
Small Biz AI Lab may use AI tools to help summarize submitted business information, identify likely follow-up gaps, and draft recommendations. We keep human review in the process and do not use submitted information to make automated legal, financial, credit, employment, or eligibility decisions.
Data Retention
We keep submitted information only as long as reasonably needed for the purposes described above, including responding to requests, maintaining business records, improving services, and meeting legal obligations.
Security
We use reasonable technical and organizational measures to protect submitted information. No website, email system, or internet transmission can be guaranteed completely secure.
Your Choices
You can request access, correction, deletion, or limited use of information you have submitted by using the contact form on the home page. We may need to verify your request before acting on it.
Children's Privacy
This website is intended for business users and is not directed to children under 13. We do not knowingly collect personal information from children.
Changes To This Policy
We may update this Privacy Policy from time to time. The latest version will be posted on this page with the updated date.
Contact
For privacy questions or requests, use the contact form on the home page.